Everyone is saying about the current economic crisis, “This will weed out those who weren’t really working hard in the first place” or “This will separate the customer service pros and real salespeople from the lazy order-takers.” One thing I haven’t heard is, “This will separate the good manager/leaders from the bad ones.” The reality is, tough economies like the one we’re in do just as much to weed out bad leadership as they do poor employees.
Leading Through Crisis: If You Have To Ask, It’s Too Late
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