I was conducting a workshop for about 300 employees at a conference recently.  As I stood in the atrium as the attendees filed in, I overheard one woman say to another, “I hope this speaker is better than the last one we had.”  Her friend replied, “I don’t care.  I don’t want to learn nothin’ I don’t already know.”  My first thought was to quickly switch my topic for the day to “How To Use Grammar So You Sound Smarter Than a First-Grader.”  The saddest part of the experience was,

Continue reading →